FREQUENTLY ASKED QUESTIONS (FAQs)

WHAT KIND OF APARTMENTS CAN I FIND AT ELM VILLAGE?

We offer beautifully appointed one-, two-, and three-bedroom apartments, providing a range of options to find the perfect home. Our apartments are designed to maximize your living space, featuring open kitchens with granite countertops, stainless steel appliances, and the convenience of a range of modern amenities. You can explore all our spacious layouts on our floor plans page.

WHERE EXACTLY ARE YOU LOCATED?

Our community is nestled at 3705 Elm Dr #2, Urbandale, IA 50322. This fantastic Urbandale location offers a peaceful residential feel while being just moments away from major thoroughfares, making it easy to get wherever you need to go.

ARE PETS WELCOME IN THE COMMUNITY?

Yes, we are a pet-friendly community and welcome your furry family members! The area is terrific for getting outdoors with your pets, with plenty of green space and nearby parks to explore. For specific details on our pet policy, including any fees or restrictions, don't hesitate to get in touch with our leasing office.

WHAT AMENITIES DO YOU OFFER FOR RESIDENTS?

We have a great selection of amenities designed to enhance your lifestyle. We've thought of everything to make your life here comfortable and enjoyable.

WHAT'S THE PARKING SITUATION LIKE?

We offer convenient off-street parking for our residents. For those who require additional protection from the elements for their vehicles, we also offer garage rentals. Feel free to ask our leasing team for more information on securing a garage.

HOW CAN I SCHEDULE A TOUR TO SEE AN APARTMENT?

We would be absolutely delighted to show you around our wonderful community! You can easily schedule a tour directly through our website to find a time that suits you best. We can't wait to show you why Elm Village is the perfect place to call home!

WHAT'S NEARBY FOR SHOPPING AND ENTERTAINMENT?

You're in a prime location for both! We are just a short drive from the fantastic shopping and dining options in the Urban Loop area. For a fun family outing, Living History Farms is a unique and educational experience right around the corner.

ARE THERE ANY GOOD RESTAURANTS CLOSE BY?

Definitely! A variety of delicious dining options surrounds you. For a great meal in a relaxed atmosphere, check out The Urban Grill. You'll never run out of new places to try!

WHAT ARE THE SCHOOLS LIKE IN THIS AREA?

Our community is situated within the excellent Urbandale Community School District, renowned for its strong academic programs and commitment to student success.

HOW DO I APPLY FOR AN APARTMENT?

Getting started is simple and convenient. You can view all our available apartments and complete the application process right from our website. Visit the availability page to begin your journey to your new home.

WHAT ARE YOUR OFFICE HOURS?

Our dedicated leasing team is available to assist you Monday through Friday, from 9:00 a.m. to 5:00 p.m. While we are closed on weekends, our website is always available for you to browse floor plans and get information.

HOW ARE MAINTENANCE REQUESTS HANDLED?

We take pride in our responsive and professional maintenance team. You can submit service requests 24/7 through our convenient online Resident Portal. We're committed to ensuring your home is always in great shape.

DO THE APARTMENTS HAVE A PATIO OR BALCONY?

Yes, they do, but not all of them! It's the perfect spot to enjoy your morning coffee, unwind after a long day, or enjoy the beautiful, serene surroundings of our community.

IS THERE A FITNESS CENTER ON-SITE?

Unfortunately, no. There are options near Elm Village to suit your fitness needs, and you can explore them at your convenience.

WHAT MAKES ELM VILLAGE A UNIQUE PLACE TO LIVE?

It's the perfect combination of modern luxury and a peaceful, neighborhood feel. You get to enjoy high-end finishes like granite countertops and stainless steel appliances, all while living in a quiet, beautifully landscaped community. It’s a true gem in Urbandale.

WHO CAN I CONTACT IF I HAVE MORE QUESTIONS? 

We are always happy to help! If any other questions come to mind, please don't hesitate to contact us. Our friendly and knowledgeable team is ready to give you all the information you need.